Privacy Policy

Privacy Policy

Last Updated: January 2024

1. Introduction

JHP Pool Cleaning (operated by JHP Brooks LLC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, mailing address, and other contact information you provide when requesting our services.
• Service Information: Details about your pool, property access, and service preferences.
• Payment Information: Credit card numbers, billing addresses, and other financial information necessary to process payments.
• Website Data: IP address, browser type, operating system, and browsing behavior when you visit our website.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send you service reminders and updates
• Respond to your comments, questions, and requests
• Improve our services and customer experience
• Send you marketing communications (with your consent)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and safety
• With your consent

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

JHP Pool Cleaning
Operated by JHP Brooks LLC
1821 US HWY 190 W
Livingston, TX 77351
Phone: +1-877-593-4465
Email: help@jhppoolcleaning.online